Contact Us¶
We welcome your feedback, questions, and suggestions. Here are the best ways to get in touch with us.
Communication Channels¶
GitHub Issues¶
For technical issues, content corrections, or feature requests: - Repository: https://github.com/NoodleStormno/retro-wiki - Issue Templates: Use our pre-defined templates for bug reports and feature requests - Response Time: Typically within 48 hours for technical issues
Community Forum¶
Join our community discussions: - Platform: Discord (coming soon) - Purpose: Share repair experiences, ask questions, connect with other enthusiasts - Rules: Be respectful and follow community guidelines
Email Contact¶
For formal inquiries, partnerships, or media requests: - General Inquiries: info@retroconsolewiki.org - Technical Support: support@retroconsolewiki.org - Partnerships: partnerships@retroconsolewiki.org
What We Can Help With¶
Technical Support¶
- Clarification of repair steps
- Troubleshooting specific issues
- Tool and material recommendations
- Safety concerns
Content Contributions¶
- Submitting your own repair guides
- Reporting errors or outdated information
- Suggesting new console models to cover
- Providing translation assistance
General Inquiries¶
- Website functionality questions
- Usage permissions and licensing
- Collaboration opportunities
- Media and press inquiries
Response Times¶
- Urgent Technical Issues: 24-48 hours
- General Questions: 2-3 business days
- Content Contributions: 1 week for review
- Partnership Inquiries: 1-2 weeks
Before Contacting Us¶
To help us serve you better:
- Check Existing Content: Search our knowledge base first
- Be Specific: Include console model, symptoms, and what you've tried
- Provide Details: Photos/videos help diagnose issues
- Reference Guides: Mention which guide you're following
Community Guidelines¶
When interacting with our team or community:
- Be Respectful: Everyone is here to learn and help
- Share Knowledge: Your experiences help others
- Stay Safe: Never attempt repairs beyond your skill level
- Credit Sources: Respect intellectual property
Privacy Note¶
We respect your privacy. Personal information shared via contact forms or email will only be used to respond to your inquiry and will not be shared with third parties without your consent. For more details, see our Privacy Policy.
We're committed to helping preserve retro gaming history. Your feedback makes our guides better for everyone.